Vera Yang
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Recent activity by Vera Yang
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Updating articles in bulk
From an articles list, you can update one or more articles at once using the bulk actions options. For example, you can publish a batch of articles at once or add a labels to several articles. You ...
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Displaying satisfaction ratings in the Help Center
You can display satisfaction ratings in your Help Center. This lets you show quick statistics based on your last 100 satisfaction ratings. The following data is shown: Number of positive ratings N...
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Emphasizing points with block and pull-quotes
Blockquotes Use <blockquote> for quoting blocks of content from another source within your document. Success is not defined by the ability to have no complaints, it is defined by the ability to ...
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Understanding Guide templating
Guide templating, also known as the Templating API, is responsible for rendering the Help Center theme packages. This contains the Curlybars templating language that is used in the template files, ...
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Adding translated text to templates
You can display snippets of translated text within your Help Center page templates. The translated variant of the text changes dynamically based on the user’s selected language, which can be update...
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Adding translations to sections and categories
Any translated article must have a parent page translated in the same language. If you add a translation for an article that does not have a corresponding translation for the section or category, u...
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Organizing knowledge base content
You can organize your knowledge base content into categories and sections and manage the order of those categories and sections. You must be a Guide Manager to add and edit sections and categories....
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Branding your Help Center
You can change the look-and-feel of the Help Center using theme setting controls including color pickers and font choosers. For example, you can change the logo, colors and fonts to bring your Help...
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The difference between standard and custom themes
You can use the standard theme that comes with Guide for your Help Center or you can customize the standard theme or create your own theme. The standard theme is the Copenhagen theme that comes w...
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