Importing and exporting your theme

Agents with Guide Manager privileges can import or export a zip archive of a Help Center theme, containing templates, JavaScript, CSS, and assets.

Importing a Help Center theme

You can import a zip archive of a Help Center theme.

To import a theme into your Help Center

1. In Guide, click the Customize design icon () in the sidebar.

   The Themes page opens.

2. Click Add new theme in the upper-right corner.

3. Click Import theme file.

   

   The dropdown menu used to add and import themes

4. Find and select your theme file.

   Your theme files should be in a compressed file.

   The theme is imported and appears on your Themes page.

   You can have a maximum of 10 themes for each of your brands in Guide.

Exporting a Help Center theme

You can export any of your Help Center theme as a zip archive comprising page templates, JavaScript, CSS, and assets. This enables you to work on it locally, with your own development tools, and check it into version control. To make iterative changes to your theme, see Previewing theme changes locally.

Exporting your theme is the only way to access the manifest.json file for the theme. The manifest file enables you to customize the theme’s branding settings, including colors, fonts, and images.

To export an existing Help Center theme

1. In Guide, click the Customize design icon () in the sidebar.

   The Themes page opens.

2. Hover your mouse over the theme you want to export.

3. Click the options menu (), then select Export.

   

   The Themes menu visible after clicking on the Customize link

   The theme is downloaded to your computer in a zipped file.