Will Gates

You're welcome, Sophia. If you have any other questions please let us know.

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• February 23, 2022 05:37
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Accessing your Help Center themes

You can access your Help Center themes from the Themes page. You can access options for managing the theme by clicking the menu on the theme or you can open a theme to edit the branding, code, or a...

• Will Gates
• February 23, 2022 05:36
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Using your own theme assets

You can upload assets, such as images and files, to any of your Help Center themes. Uploading an asset for your theme You can upload assets such as images and files to the Help Center. The assets a...

• Will Gates
• February 23, 2022 05:36
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Changing the URL of your Help Center

By default, the address of your Help Center is a Zendesk subdomain, such as “mycompany” in mycompany.zendesk.com. The host mapping feature allow you to map a subdomain of your own domain (for examp...

• Will Gates
• February 23, 2022 05:36
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Editing and compiling styles using Sass

When editing theme styles you can update the style.css file directly, either through Zendesk Guide or locally using your favourite code editor. Alternatively, you can work with the Sass source file...

• Will Gates
• February 23, 2022 05:36
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Requesting additional services

Every purchase gets your immediate access to all of our themes and plugins, built on top of a powerful framework designed to make it quick and easy to create a unique and beautifully branded Help C...

• Will Gates
• February 23, 2022 05:36
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Editing CSS and JavaScript

You can customize your Help Center’s stylesheet and add your own custom JavaScript code. For tips, tricks and other helpful resources, refer to the following articles: Help Center community tips H...

• Will Gates
• February 23, 2022 05:36
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Previewing theme changes locally

You can export a theme’s files from Guide and work on the files offline in your favorite editor. To avoid zipping and importing the files into Guide every time you want to preview your changes, you...

• Will Gates
• February 23, 2022 05:36
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Understanding how Answer Bot works

How does Answer Bot process natural language? Answer Bot is powered by Artificial Intelligence which means that it is able to mimic human behavior. Answer Bot uses natural language processing (NLP)...

• Will Gates
• February 23, 2022 05:35
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