Design and styling

• Using Google fonts in your theme
• Branding your Help Center
• Editing CSS and JavaScript
• Editing and compiling styles using Sass
• Using your own theme assets
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• Rendering HTML using JavaScript
• Understanding Guide templating
• Using variables in CSS and HTML
• Customizing page templates with HTML and Curlybars
• Adding multiple templates to your theme
• Changing page templates in Guide

• Increasing engagement with icons
• Drawing attention to information with call outs
• Getting technical with code blocks
• Adding figures and images to articles
• Customizing list styles
• Emphasizing points with block and pull-quotes

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• Using tabs to organize content
• Making content easy to find with toggles and accordions

• Understanding CSAT
• Displaying satisfaction ratings in the Help Center
• Using CSAT
• Customizing your customer satisfaction survey
• Working with satisfaction reasons
• Enabling and customizing satisfaction reasons

• Using the Web Widget
• Configuring Web Widget components
• Adding the Web Widget to a website
• Customizing the appearance of the Web Widget
• Removing the Web Widget from your website