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Will Gates

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Articles

Recent activity by Will Gates

  • Adding the Web Widget to a website

    The Web Widget can be added to any page of your website or to your Help Center. The Web Widget is fully optimized for the mobile experience and does not affect page load times. The widget is presen...

    • 1 follower
    • 0 comments
    • 0 votes

  • Making content easy to find with toggles and accordions

    Toggles and accordions are a common element in web design. They allow for progressive disclosure — the ability to highlight important sections of content and allow visitors to reveal additional det...

    • 1 follower
    • 0 comments
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  • Using Google fonts in your theme

    The following steps allow you to take advantage of the large range of custom fonts offered by Google. Navigate to fonts.google.com in your browser to access the font library. The Google Fonts d...

    • 1 follower
    • 2 comments
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  • Previewing theme changes locally

    You can export a theme’s files from Guide and work on the files offline in your favorite editor. To avoid zipping and importing the files into Guide every time you want to preview your changes, you...

    • 1 follower
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  • Editing CSS and JavaScript

    You can customize your Help Center’s stylesheet and add your own custom JavaScript code. For tips, tricks and other helpful resources, refer to the following articles: Help Center community tips H...

    • 1 follower
    • 0 comments
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  • Editing and compiling styles using Sass

    When editing theme styles you can update the style.css file directly, either through Zendesk Guide or locally using your favourite code editor. Alternatively, you can work with the Sass source file...

    • 1 follower
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  • Requesting additional services

    Every purchase gets your immediate access to all of our themes and plugins, built on top of a powerful framework designed to make it quick and easy to create a unique and beautifully branded Help C...

    • 1 follower
    • 2 comments
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  • Using your own theme assets

    You can upload assets, such as images and files, to any of your Help Center themes. Uploading an asset for your theme You can upload assets such as images and files to the Help Center. The assets a...

    • 1 follower
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  • Changing the URL of your Help Center

    By default, the address of your Help Center is a Zendesk subdomain, such as “mycompany” in mycompany.zendesk.com. The host mapping feature allow you to map a subdomain of your own domain (for examp...

    • 1 follower
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  • Accessing your Help Center themes

    You can access your Help Center themes from the Themes page. You can access options for managing the theme by clicking the menu on the theme or you can open a theme to edit the branding, code, or a...

    • 1 follower
    • 2 comments
    • 0 votes